Shipping policy

Shipping Policy

We currently ship within Canada using weight-based flat rates. Shipping costs are calculated at checkout according to the size and weight of your order. At this time, we do not offer free shipping.

Orders are typically processed within 2–3 business days. Delivery times may vary by region, but most shipments arrive within 3–9 business days once dispatched.

Local pickup is available at:
Country Depot 
76 Mill Street, Baden, Ontario N3A 2N6

Product Quality & Guarantee

At Country Depot Baden, we stand firmly behind the quality of every product we sell. Our feeds and supplies are packaged with care and inspected before leaving our store.

If you receive a product that is defective, damaged, or does not meet our quality standards, please contact us within 7 days of receiving your order. We will review the situation and arrange a replacement or refund where appropriate.

Please note: natural agricultural products may vary slightly in appearance due to crop conditions, but this does not affect their nutritional quality.

Local Delivery 

Local Delivery Service – Country Depot Baden

We’re proud to offer flat-rate delivery across Southwestern Ontario with our Country Depot delivery truck. Perfect for feed, seed, and supplies — from our store to your barn, shed, or driveway.


Delivery Zones & Rates

Zone

Example Areas

Flat Rate

Approx. Range (Round Trip)

Zone 1 – Local

Baden, New Hamburg, Kitchener, Waterloo, Stratford, Wellesley

$50

Up to 30 km / ~1 hour

Zone 2 – Regional

Cambridge, Woodstock, Brantford, Elmira, Tavistock, Ayr, Milverton, Listowel

$90

30–60 km / ~1.5–2 hours

Zone 3 – Extended

London, Guelph, Simcoe, Tillsonburg, St. Thomas, Mount Forest, Palmerston

$120

60–90 km / ~2–2.5 hours